JetBlue Gets $2 Million Fine for Chronic Flight Delays
The U.S. Department of Transportation (DOT) announced today a $2 million penalty against JetBlue over chronically delayed flights. The penalty marks the first time DOT has fined an airline for this reason.
The DOT says that this unrealistic scheduling practice harms both passengers and fair competition across the airline industry.
Half of the penalty is going to compensate JetBlue customers affected by the airline’s chronic delays or any future disruptions caused by JetBlue within the next year.
“Chronically delaying a flight for more than four consecutive months is one form of unrealistic scheduling,” the department said in its statement. Under DOT rules, a flight is chronically delayed if it is flown at least 10 times a month and arrives more than 30 minutes late more than 50 percent of the time. Cancellations are included as delays within this calculation.
The DOT cited JetBlue flights between June 2022 and November 2023, noting that it warned JetBlue about frequent delays on flights between New York’s John F. Kennedy International Airport and Raleigh-Durham International Airport in North Carolina. Frequent delays also occurred on flights between JFK and Fort Lauderdale and Orlando, Florida, and between Windsor Locks, Connecticut and Fort Lauderdale.
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